1. Asking for
information
I’d
like to know …
I’m
interested in …
Could
you tell me …?
Do
you know …?
Could
you find out …?
Could
I ask …?
Do you happen to know …?
2. Breaking in
Excuse me
Sorry
Excuse me for interrupting, but …
May I interrupt for a moment?
…, please
Certainly
3. Interupting
Game
Sorry, but …
Excuse me for interrupting, but …
Can
I add here that …?
I’d like to comment on that.
Can
I add something?
Can I say something here?
I’d like to say something if I may
Can
I ask a question?
May
I ask something?
To
return to the topic
Anyway
…
In
any case …
To get back to what I was saying …
Where was I?
4. Getting
information on the phone
I’m calling to find out …
I’d like to ask …
Could you tell me …?
I’m calling about …
I was wondering if you could tell me …
I wonder if you could help me …
If you go through a switchboard, say first:
I’d like to talk to somebody about …
5. Actions in
order
First of all,
Then,
Next,
After that,
Finally,
Make sure you …
Be careful not to …
Remember to …
Don’t forget to …
6. Telling a
Story
First …
First of all …
To begin with …
Then …
After that …
So …
So then …
At the end …
Finally …
7. Listening
Excuses
First of all …
The main reason is …
Secondly …
With two:
The other reason is …
With several:
Another reason is …
Besides that …
And on top of that …
And finally …
8. The Main
Thing
First of all …
The main thing is …
The most important thing is …
9. The Main
Problem
The trouble is …
The problem is …
The real problem is …
The point is …
The awful thing is …
Don’t forget that …
10. A Surprising
Fact
Start:
Do you realize that …
Believe it or not …
You may not believe it, but …
It may sound strange, but …
The surprising thing is …
Surprisingly …
Oddly enough …
Funnily enough …
End with:
Generally …
By and large …
As a rule …
Normally …
Usually …
On the whole …
11. Surprising
News
Guess what!
Surprise!
I’ve got news for you!
Do you know what!
Are you sitting down?
You’d better sit down!
You won’t believe this, but …
12. An
Unpleasant Thought
Actually …
The only thing is …
To tell you the truth …
To be honest …
Frankly …
13. The Hidden
Truth
Frankly, I doubt if …
Let’s face it!
The catch is …
The truth of the matter is …
The real question is …
Come on now!
Let’s be realistic
14. Changing The
Subject
Talking of …
That reminds me …
By the way,
On before I forget …
15. Current
Affairs
I think …
I suppose …
I suspect that …
I’m pretty sure that …
I’m fairly certain that …
It’s my opinion that …
I’m convinced that …
I wonder if …
16. Guessing
I’d say …
Could it be …
Perhaps it’s …
I think it’s …
It looks like …
It’s difficult to say, but I’d guess …
17. A Conviction
I honestly feel that …
I strongly believe that …
I’m convinced that …
Without a doubt …
I’m positive …
I’m absolutely certain that …
18. Personal
Opinion
In my opinion …
I personally believe…
I personally think …
I personally feel …
Not everyone will agree me, but …
To my mind …
19. How something Affects You
In my opinion …
From my point of view, …
Well, personally …
If I had my way …
What I’m more concerned with is …
In my case …
20. Sharing a
Confidence
I’ve heard …
They say …
Just between you and me,
I heard on the grapevine
This shouldn’t be passes around, but …
Have you heard …
Maybe I shouldn’t say this, but …
21. How to Get
the Money
Why not …
Why don’t you …
You could always …
One way would be to …
Perhaps you could …
If I were you, I’d …
What about … ing
Try … ing
22. Offering a
Suggestion
Why don’t you …
Why not …
Perhaps you could …
Have you thought about …
I have an idea …
Let’s …
23. The Great
Escape
Our plan is to …
We’re thinking of …
What we have in mind is …
What we plan to do is …
I’ll tell you what we do,
What about this for an idea …
24. Plan and
Counterplan
Why don’t you …
You could always …
If I were you, I’d …
Why not …
How about …
Try … ing.
25. Thinking
about a Problem
In a case like this …
In a situation like this …
In this sort of situation …
26. Emphasizing
a Point
That’s just the point.
But the question is …
But the real question is …
This raises the problem of …
But can’t you see …?
27. Adding
Things
To start with …
And another thing …
What’s more …
Just a small point …
Perhaps I should mention …
Oh, I almost forgot …
28. Give a
Reason
And besides …
Also …
In addition …
What’s more …
And another thing …
Not to mention the fact that …
Plus the fact that …
Not only that, but …
29. Have You Got
a Good Reason?
Starting
The reason why …
Because …
Continuing
Because of that …
That’s why …
That’s the reason why …
For this reason …
30. Thinking Ahead
If …
If ever …
When …
Whenever …
As soon as …
By the time …
Unless …
31. Correcting Yourself
What I mean is …
What I meant was …
Let me put another way,
What I’m saying is …
What I’m trying to say is …
Don’t misunderstand me.
If I said that, I didn’t mean to …
Let me rephrase what I just said.
32. Putting the Record Straight
That’s not what I said at all.
I’ve no idea who told you that.
Goodness, where did you get that idea from?
I’m afraid that just isn’t true …
The fact of the matter is …
Look, let’s get this straight …
33. Popular Misconceptions
Introducing
Many people think …
Some people say …
You’ve probably heard that …
It may seem …
Linking
But in fact,
But actually
The truth of the matter is …
34. We Take it
for Granted
At first glance, it looks as if …
Many people think that …
We take it for granted that …
It seems as if …
It looks like …
But in fact,
In reality,
The fact of the matter is …
But actually,
35. Saying, ‘no’ Tactfully
Saying no
I’m not keen on …
I don’t particularly like …
I can’t stand …
It’s not my idea of …
I’d really rather not …
A preference
I’d prefer …
I’d really much rather …
I’d rather …
36. Door to door salespeople
I’m not really interested in …
But I’m not worried about …
I’ve got no use for …
I’m perfectly happy with …
37. Demanding
Explanation
Can you explain why …
Do you mean to say …
I don’t understand why …
Why is it that …
How come …
Does this mean …
38. Expressing
Your Reservation
I’m afraid …
I don’t see how …
But the problem is …
Yes, but …
I doubt …
Possibly, but …
Yes, but the problem really is …
What I wanted about is …
What bothers me is …
39. Taking Thing into Consideration
Bearing in mind …
Considering …
If you remember …
Allowing for the fact that …
When you consider that …
Responding to a compliment
Oh, thank you very much
That’s very kind of you
Do you really think so?
40. Argument and Counter Argument
Reservation
Yes, but …
Yes, but don’t forget …
That would be great, except …
That’s good idea, but …
Counter argument
Even so …
Even if that is so …
That may be so, but …
That’s probably true, but …
Possibly, but …
41. Seeing the Good Side
On the other hand
But then again …
Look at it this way …
Anyway …
Even no …
Ok, but …
But in long run …
Very true, but …
To make up for it …
42. Generalizing
Generalizing
AS a rule …
Generally …
Usually …
Frequent
Most of the time …
Again and again …
Time and again …
Less frequent
Every so often …
From time to time …
Every now and then …
43. Exception
Generalizing
In general …
Generally speaking …
As a rule …
By and large …
In my experience …
In most cases …
Exceptions
There are exceptions, of course,
One exception is,
But what about,
But don’t forget,
44. Generalization Game
Generalizing
In general …
Generally speaking …
As a rule …
By and large …
In my experience …
In most cases …
Exceptions
There are exceptions, of course,
One exception is,
But what about,
But don’t forget,
45. Illustration your Point
For example,…
For instance,…
Take for example …
Take the way …
For one thing …
To give you an idea …
Look at the way …
By way of illustration …
46. What you really mean
Hesitating Phrase
Well, um …
Well let’s see,
Mmm, I’ll have to think about that,
Re-stating
So, what you’re saying is …
So, what you’re really saying is…
In other words,
If I understand you correctly,
So, you mean that,…
47. Finishing Your Story
To cut a long story short …
So, in the end…
So, in short …
So …
To sum up …
All in all …
To put the whole thing in nutshell …
48. Right or Wrong
Correct
That’s right
Right
OK
Yes
Exactly
Wrong
No, I’m afraid not
Not quite
You’re close
I don’t know
I’m not sure
49. Crowd Reaction
Agreeing
Hear! Hear!
You’re absolutely right
You said it
I agree
So do it!
Neither can I!
Disagreeing
That’s just not true
Oh, come on
Rubbish
Don’t give us that!
50. Getting to Know Someone
Agreeing
That’s (very) true
I agree with you there
Yes, I know exactly what you mean
Disagreeing
Yes, but don’t you think but
Yes, but on other hand
I don’t see it quite like that
51. Helping other
Can I help you?
I’m afraid I don’t know
I’m afraid I can’t decide
I’m afraid I can’t make up my mind
I’ll have to think about it
I’m really not sure
I think I’ll leave it, Thank you
52. The Love Test
Strong agreement
Of course I would
I certainly would
Mild agreement
I think I would
I might
I might consider it
I think so
Indecision
I don’t know
I can’t decide
I can’t make up my mind
I’m not sure
Mild disagreement
Probably not
I don’t think so
I doubt it
Strong dis agreement
Never in a million years!
Non on your life!
Not (even) if you paid me!
Not for all the tea in China!
53. I haven’t a clue
I’m afraid I don’t know
I’m sorry I don’t know
I haven’t a clue
I couldn’t tell you
I’m not sure
Oh, It’s slipped my mind
I’ve forgotten
It’s no good. I can’t remember
54. It serves you right
It’s your own fault
What did you expect?
Perhaps that’ll teach you
55. Analyse your Handwriting
Agreeing
I’m not surprised
That doesn’t surprise me
Yes, that sounds like me
I knew it
I thought so
Just what I’ve always thought
Absolutely
Disagreeing
You’re joking
You must be joking
I don’t believe it
No, definitely not
Come on!
I don’t think so
I don’t think that’s very fair
Are you pulling any leg?
That’s news to me
56. Inkblots
When you are surprise
Really
Are you joking?
Oh?
Where? Show me
I can’t see that
Goodness
What?
When you agree
So do I
Me too
That’s what I thought you
But that’s what I was going to say
57. Being Sympathetic
Less serious news
Oh no!
What a pity!
What a shame,
What a nuisance
Poor you
Very sad news
How awful!
How terrible!
I’m really sorry to hear that
That must’ve been awful!
58. The
Interview
Well, let me see
Well, let me think
I’ll have to think about that
That’s a good question
How shall I put it
Let’s put it this way
The best way I can answer that is
Mm, that’s a difficult question. Let me see.
59. Showing
Interest
Right
OK
Yes
And
Really
And then
Auxiliaries
Did you?
Have you?
Are you?
Were you?
Was it?
60. Are You
Following me?
Repetition Gambit
Would you mind repeating that?
Sorry, I didn’t catch the last part
Sorry, you’ve loss me
Sorry, I don’t follow you
What was that again?
Checking
gambits
Are
you with me?
Are you still with me?
Is that clear?
OK so far?
Have you got it?
Do you understand so far?
61.
Communication Problems
Sorry, what did you say?
Sorry?
I didn’t get the bit about…
I’m sorry I can’t hear you. It’s very bad
line
Would you mind saying that again?
Could you repeat your address, please?
Could you spell it, please?
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